Welcome to GB Trek & Tours

March,2025

This Privacy Policy describes how GB Trek and Tours (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website gbtrekandtours.com, book our services, or interact with us. We are committed to protecting your privacy and handling your data with transparency and care.

1. Definitions

  • Personal Data: Any information relating to an identified or identifiable individual.

  • Processing: Any operation performed on personal data (collection, storage, use, etc.).

  • Data Controller: GB Trek and Tours, which determines the purposes and means of processing.

  • Data Subject: The individual whose personal data is processed (you, our client).

  • Services: Trekking, tours, expeditions, and related travel arrangements.

2. Scope and Consent

By using our website, submitting inquiries, or booking our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. This policy applies to all website visitors, potential clients, and booked clients.

3. Information We Collect

A. Information You Provide Directly:

  • Personal Identity: Full name, date of birth, gender, nationality

  • Contact Details: Email address, phone number, physical address

  • Travel Documents: Passport copies, visa details, national ID numbers

  • Health & Fitness Data: Medical conditions, allergies, dietary requirements, physical fitness level, medication information

  • Emergency Contact: Name, relationship, phone number, and email of emergency contact

  • Booking Details: Tour preferences, payment information, travel history with us

  • Communications: Emails, chat messages, feedback, and survey responses

B. Information Collected Automatically:

  • Website Usage: IP address, browser type, device information, pages visited, time spent on site

  • Cookies and Tracking: We use cookies to improve website functionality and user experience (see our Cookie Policy for details)

  • Booking Analytics: Information about how you interact with our booking platform

C. Information from Third Parties:

  • Travel Agents: If you book through a partner agency

  • Referrals: Information provided by friends or family who refer you

  • Government Sources: Permit status and regulatory requirements

4. How We Use Your Information

Purpose of Processing Type of Data Used Legal Basis
To process bookings and secure permits Name, DOB, Passport, Nationality Contract fulfillment, Legal obligation
To arrange logistics (hotels, transport, guides) Name, Contact Details Contract fulfillment
To assess fitness and manage emergencies Health Data, Emergency Contact Vital interests, Contract fulfillment
To communicate itinerary updates Email, Phone Number Contract fulfillment
To process payments Payment Information Contract fulfillment
To send safety instructions Email, Phone Number Vital interests
To improve our services Website Usage Data Legitimate interests
For marketing (with consent) Email Address Consent
To comply with legal requirements All relevant data Legal obligation

5. Data Sharing and Disclosure

We do not sell your personal data. We only share information when necessary:

A. Required Sharing:

  • Government Authorities: For trekking permits (e.g., K2, Concordia, Baltoro), Foreign Registration Cards, and regional tourism requirements in Gilgit-Baltistan

  • Local Service Providers: Hotels, airlines, transport companies, guide services in Skardu, Hunza, Gilgit, and other regions

  • Insurance Companies: For emergency evacuation claims and medical assistance

  • Medical Facilities: In case of emergencies during treks

B. International Data Transfers:

Your data may be transferred to and processed in Pakistan and other countries where our service providers operate. We ensure appropriate safeguards through contractual agreements requiring data protection.

6. Data Security

We implement robust security measures:

  • SSL encryption on our website and booking system

  • Restricted access to sensitive data (passport scans, medical information)

  • Secure document storage with password protection

  • Regular security audits and staff training

  • Secure payment processing through certified providers

7. Data Retention

We retain your personal data only as long as necessary:

  • Booking records: 7 years (regulatory requirement for tour operators in Pakistan)

  • Financial transactions: 10 years (tax law requirement)

  • Passport copies: 1 year after tour completion (unless required longer for permit documentation)

  • Medical information: 2 years after tour completion (for emergency reference)

  • Marketing data: Until consent is withdrawn

After retention periods expire, we securely delete or anonymize your data.

8. Your Rights

You have the following rights regarding your personal data:

A. Access Rights:

  • Request access to your personal information

  • Receive a copy of the data we hold about you

B. Correction Rights:

  • Request correction of inaccurate or incomplete data

  • Update your preferences and contact information

C. Deletion Rights:

  • Request deletion of your data, subject to legal requirements

  • Note: We cannot delete data required for active bookings or legal compliance

D. Processing Restrictions:

  • Request restriction of processing in certain circumstances

  • Object to processing for direct marketing

E. Data Portability:

  • Request your data in a structured, commonly used format

F. Consent Withdrawal:

  • Withdraw consent for marketing communications at any time

  • Note: Withdrawal does not affect lawfulness of previous processing

To exercise these rights, contact us at privacy@gbtrekandtours.com. We respond within 30 days.

9. Special Note on Sensitive Data

Health information, religious dietary requirements, and passport details constitute sensitive personal data. We collect this only when necessary for:

  • Ensuring your safety during high-altitude treks

  • Obtaining required government permits

  • Arranging appropriate meals and accommodations

  • Emergency medical response

We process this data with enhanced security measures and only share it with authorized personnel and service providers directly involved in your safety and tour operations.

10. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Personalize your experience

You can control cookies through your browser settings. See our Cookie Policy for detailed information.

11. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it immediately.

12. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be:

  • Posted on our website with updated effective date

  • Communicated to booked clients via email

  • Archived with version history available upon request

13. Contact Information

For privacy-related questions or to exercise your rights:

GB Trek and Tours
📧 Email: privacy@gbtrekandtours.com
📍 Address: Office GB Trek & Tours 2nd floor kazim Vilas near Tak Hotel Satellite Town, Skardu Baltistan
📞 Phone: +92 319 0003232
🌐 Website: www.gbtrekandtours.com/contact-us

14. Complaints

If you have concerns about our data handling, please contact us first. You also have the right to lodge a complaint with:

  • Relevant data protection authority in your country

  • Pakistan’s relevant regulatory bodies

Mission

Vision

Mr. Nisar Hussain (Late)

Honor: Medal of Honor (posthumous)

Department: Sports (Mountaineering)

Mr. Nisar Hussain has the unique honor of climbing all the five mountains of Pakistan out of the total fourteen mountains of the world above 8000 meters. In 1996, he accomplished the first feat of climbing the mountain. When you reached Sia Kangri (4227 m). In 1999, he accompanied the Korean team to climb Gasherbrum II (8035 meters). In 2000, he once again accompanied the Korean expedition and reached the summit of Broad Peak. In 2003, he summited Gasherbrum II (8035m) and Gasherbrum I (8065m) in a 24-day period with the Korean Expedition. He was selected by Alpine Club Pakistan for the China-Pakistan joint expedition to summit K-2 (8611 m). He proudly hoisted the national flag of Pakistan on the second major peak of Pakistan. In 2008, he summited Nanga Parbat from the side of Diamer with the German expedition and thus became the third Pakistani mountaineer to climb all Pakistani peaks above 8000 meters. In the summer of 2011, he attempted to climb the urban jump ie Gasherbrum I (8068 m), Gasherbrum II (8035 m) and K2 (6118 m) simultaneously. Formed a team together. He summited both Gashe Gasherbrum II and Gasherbrum I along with other international climbers. With a new route on the south face, he chose to be the first Pakistani to climb this difficult peak in winter, as a partner of Gerfried Goshal in a winter expedition to reach the summit of Kater Brim. He was last seen below the summit of Gator Brim 1 on the fateful day of March 9, 2012, along with Gerfried Goschel and Swiss mountaineer Cedric Pehlen, at twelve o'clock when he was disappeared along with his teammates and later. After a search, he was declared missing near the peak.

In recognition of his outstanding performance in the field of sports (mountaineering), the President of the Islamic Republic of Pakistan has awarded the Tamgha-e-Imtiaz (Posthumously) to the late Mr. Nisar Hussain.

Meet Our Team

Adventure

Guide

Our adventure guides are seasoned experts with years of trekking and climbing experience. They ensure your safety on every trail while sharing fascinating insights about the region’s culture, history, and landscapes.

Kazim

Managing Director

The expedition coordinator meticulously plans and organizes every aspect of your journey, from route selection to logistics. Their attention to detail ensures a seamless and enjoyable adventure for every traveler.

Murtaza Faraz

Tour Specialist

Our tour specialists design custom itineraries tailored to your preferences. Whether it’s exploring hidden valleys or indulging in cultural experiences, they ensure your trip is truly unforgettable.

Jaffar Iqbal

Safety Officer

Dedicated to ensuring your well-being, the safety officer oversees all safety protocols during treks and climbs. Equipped with advanced training, they are prepared to handle emergencies with professionalism and care.

Testimonials

What Our Adventurers Say

An experience I will never forget in my lifetime. From the very moment we set out for K2 last year, everything was impeccably organized. The guides were not just experts; with profound knowledge and genuine warmth, they kept us safe while continuously inspiring us. The instant I stood on the summit, with the sound of the wind intertwining with the sparkle of ice, etched itself deeper into my soul than any video piece or installation I’ve ever created. Multi-media Artist
- Shen Shaomin, Japanese Cross-media artist
This was hands down the best holiday I've ever had. I joined the guided expedition, and it exceeded all expectations. The itinerary was well thought out, with enough time to truly appreciate each location. The team's attention to detail made the whole trip smooth and enjoyable. Already planning my next adventure with them!
- - Jawad, Pakistan Blogger
I took my family on a guided tour with them, and it was beyond our expectations. The natural beauty of the northern areas was breathtaking, and the team made sure we were comfortable and enjoying every moment. From camping under the stars to hiking scenic trails, it was all perfectly arranged. This trip has left us with unforgettable memories. Thank you for an amazing journey! k2 visitor
- Ryō Kaneii Japanese business executive
Absolutely unforgettable! From the moment we set out, everything was perfectly organized. The guides were knowledgeable and friendly, making us feel safe and inspired throughout our trek. Each day was a new adventure, with breathtaking views and expertly planned routes. I can't wait for my next expedition with this team! k2 camp visitor
- - Emma J. Business Owner